Customer Stories
What It Took to Win
A look at what actually worked
X
Highlights
- 3,400+ servers centrally managed.
- Compliance posture dramatically improved.
- Reduced patching workload for IT teams.
The Challenge
Philips needed a unified patch management framework that could operate across a diverse infrastructure without disrupting critical systems. The existing process lacked visibility and introduced risk to operational continuity.
The Solution
JetPatch was deployed to establish a centralized patching system, enabling:
- Automated device discovery
- Sequence-based rollout of patches across QA, staging, and production environments
- Continuous validation of endpoint readiness
The Result
- 2x increase in managed assets within the first year
- Significant reduction in operational overhead
- Marked improvement in patch compliance across regions
Highlights
- 5,000+ servers secured across global data centers
- Disruptions to production systems minimized
- Strong compliance maintained across patch cycles
The Challenge
Estée Lauder needed to maintain high security standards across thousands of distributed servers without disrupting core business operations or impacting production environments.
The Solution
JetPatch enabled the team to:
- Implement structured patch sequencing through QA, staging, and pre-production layers
- Enforce compliance rules to ensure only approved patches were deployed
- Minimize disruption by aligning patch cycles with planned maintenance stages
The Result
- Significant reduction in vulnerabilities across the global infrastructure
- Consistent regulatory compliance maintained across regions
- Improved patch success rate on the first attempt
Highlights
- 4,700+ critical endpoints managed globally
- Real-time patch visibility and improved compliance
- Lower operational workload through automation
The Challenge
Magneti Marelli needed to ensure global compliance across varied operating systems while maintaining real-time visibility into the patch status of critical production systems.
The Solution
JetPatch provided:
- Multi-OS patching support to unify diverse environments
- Automated device discovery for bringing distributed endpoints under management
- Continuous endpoint validation to ensure systems were patch-ready
- Compliance rule enforcement for consistent and policy-aligned rollouts
The Result
- Improved global patch governance and visibility
- Minimized risk of patch-related outages
- Reduced manual effort required by IT teams
Highlights
- 4,000+ endpoints patched across mission-critical systems
- Zero-day remediation without compromising availability
- Real-time compliance monitoring and insight generation
The Challenge
National Grid required a secure patch management system for mission-critical infrastructure that could not tolerate extended downtime. The team also needed clearer visibility into compliance posture across all systems in real time.
The Solution
JetPatch was implemented to:
- Automate zero-day patch deployment across high-priority systems
- Sequence patch rollouts through QA to production environments
- Continuously validate endpoint status to ensure patch readiness and compliance
The Result
- Strengthened infrastructure security posture across core systems
- Significant reduction in patch cycle duration
- Improved real-time compliance visibility
Highlights
- 3,300 servers patched across global regions
- Streamlined patch coordination across OS environments
- Lower operational burden through predictive automation
The Challenge
Xerox needed to streamline patch deployment across a complex, multi-OS environment—without affecting customer-facing systems or core business services.
The Solution
With JetPatch, Xerox:
- Automated patch orchestration across a global server network
- Utilized predictive patching to anticipate deployment success
- Centrally managed all endpoint agents with visibility and control
- Used anomaly detection to identify patch readiness issues before rollout
The Result
- Streamlined patch cycles across diverse environments
- Improved global security compliance
- Significantly reduced manual intervention for IT teams
Highlights
- 1000 critical endpoints managed with real-time compliance
- Predictive diagnostics enabled earlier issue detection
- Centralized control with minimal downtime
The Challenge
Woodside needed to manage high-risk, mission-critical assets with minimal downtime. The existing patching workflow made it difficult to ensure consistent, fast updates across different systems.
The Solution
JetPatch was implemented to:
- Enable multi-OS patch automation across servers and workstations
- Deploy predictive diagnostics to detect patch risks early
- Enforce centralized governance policies for patch rollout
- Monitor compliance in real time across distributed assets
The Result
- Improved vulnerability management across critical infrastructure
- Enhanced operational efficiency through automation
- Minimized disruptions during patching windows
Highlights
- 15,000+ mission-critical endpoints secured globally
- Patch cycles optimized for healthcare-grade reliability
- Compliance and audit readiness improved at scale
The Challenge
- Securing patient data across a globally distributed healthcare infrastructure
- Meeting strict regulatory compliance requirements
- Minimizing downtime to avoid disruption to clinical operations
The Solution
Automated patch deployment across multiple operating systems
- Predictive diagnostics to identify patch risks before rollout
- Downtime-sensitive rollouts aligned with clinical availability
- Real-time compliance monitoring across all endpoints
The Result
- Significant reduction in vulnerabilities across critical systems
- Improved compliance metrics for audits and healthcare standards
- Major resource optimization across the IT operations team
Highlights
- Scaled from 500 to 2,000+ servers with consistent patching
- Real-time anomaly detection during rapid expansion
- Compliance posture matured alongside infrastructure growth
The Challenge
- Rapid infrastructure growth across regions
- Need for consistent patching across newly onboarded environments
- Real-time compliance demands tied to critical service delivery
The Solution
Standardized patch workflows using JetPatch automation
- Managed server agents centrally for consistent rollout and visibility
- Detected patching anomalies before deployment interruptions
- Enabled predictive patching for better success rates and fewer retries
The Result
- Streamlined provisioning of new sites with standardized patching
- Faster response to emerging threats in expanding environments
- Built a robust compliance framework that scaled with operations
Highlights
- 1,400+ servers patched with SLA alignment
- Linux and Windows patching unified under one platform
- Rollbacks and automation ensured zero business impact
The Challenge
- Maintaining continuous security compliance across both Linux and Windows environments
- Meeting tight, SLA-driven timelines for patching
- Reducing the risk of service disruption during patch cycles
The Solution
Deployed JetPatch to unify patch processes across OS types
- Managed Linux repositories centrally for consistent rollouts
- Enabled rollback mechanisms for high-availability environments
- Automated endpoint reconfiguration to reduce manual overhead
The Result
- Near-seamless patch cycles with minimal service disruption
- Reinforced compliance posture across managed services
- Improved operational efficiency with lower patching effort
Highlights
- Patch cycles reduced from weeks to days
- Critical updates rolled out with zero public service disruption
- Government-grade compliance achieved across environments
The Challenge
- Applying critical updates without disrupting public services
- Coordinating patch cycles across distributed, mixed-OS environments
- Aligning patching with strict government change management processes
The Solution
Integrated JetPatch with internal ITSM to automate change request handling
- Sequenced patch rollouts from QA through to production
- Scheduled patching precisely within pre-approved maintenance windows
- Enabled centralized visibility across both Windows and Unix infrastructure
The Result
- Reduced patch cycle from weeks to days
- Improved service reliability across transportation systems
- Strengthened compliance with government patching standards
Highlights
- 800 cloud-hosted servers patched with rollback assurance
- Unified Linux repo enabled consistent patch control
- Compliance and visibility strengthened across cloud infrastructure
The Challenge
- Maintaining continuous compliance in a fast-changing cloud environment
- Reducing patch blind spots across Linux-based systems
- Ensuring safe rollback paths for high-risk deployments
The Solution
Centralized and secured Linux repository management
- Patch rollouts orchestrated across multi-cloud infrastructure
- Integrated vulnerability scanning tools to drive patch decisions
- Enabled fail-safe rollbacks to minimize risk of disruptions
The Result
- Enhanced audit readiness across all cloud-hosted assets
- Fewer unpatched systems with faster response to vulnerabilities
- Increased control and visibility over patching operations
Highlights
- Patch consistency achieved across expanding operations
- Anomaly detection and validation ensured reliability
- Government-grade compliance achieved across environments
The Challenge
- Patching geographically distributed assets without operational disruption
- Standardizing patching across multiple environments and regions
- Ensuring endpoints are fully validated before deploying critical patches
The Solution
Deployed JetPatch for centralized patch management across expanding environments
- Applied predictive patching and anomaly detection to reduce deployment risk
- Validated endpoint readiness before patch execution
- Aligned patch rollouts with field operation constraints
The Result
- Faster patch cycles across global environments
- Improved compliance reporting and audit alignment
- Smooth patching during infrastructure expansions
Highlights
- 1,000 servers patched with minimal campaign disruption
- Patch compliance enforced without downtime
- Marketing infrastructure stabilized through automation
The Challenge
- Maintaining consistent patch levels across globally distributed servers
- Avoiding downtime in live marketing campaign environments
- Ensuring compliance across high-profile client platforms
The Solution
Automated agent orchestration and patch scheduling
- Detected non-compliant endpoints before rollout
- Applied compliance rules to safeguard production systems
- Enabled continuous monitoring with built-in health tests
The Result
- Greater reliability across marketing services infrastructure
- Reduction in manual patching tasks for IT teams
- Fewer operational disruptions in live environments
Highlights
- 1,500+ analytics endpoints patched with confidence
- Patch rollbacks enabled safe and fast recovery
- Security and compliance maintained in high-performance environments
The Challenge
- Keeping up with frequent product updates and security patches
- Maintaining patch consistency across critical client-facing platforms
- Minimizing downtime in performance-sensitive environments
The Solution
Unified patch cycles through JetPatch automation
- Integrated vulnerability scanning to guide patch decisions
- Enabled patch rollbacks for critical Linux systems
- Automated reporting to support enterprise compliance needs
The Result
- Dramatically reduced patch cycle times
- Improved platform stability with reduced risk
- Maintained patch compliance across evolving infrastructure
Highlights
- 2,000+ retail endpoints updated with zero POS disruption
- Patching adapted to low-bandwidth environments
- Compliance sustained across all store locations
The Challenge
- Ensuring up-to-date security patches across distributed retail infrastructure
- Avoiding disruption to POS systems and store operations
- Managing bandwidth constraints across remote sites
The Solution
Leveraged JetPatch's centralized patch repository for efficient update delivery
- Used agent management to push updates with minimal interference
- Scheduled patching during designated maintenance windows
- Applied compliance checks to ensure consistent posture across all endpoints
The Result
- Reduced patching-related downtime in store and warehouse systems
- Achieved consistent compliance across geographically dispersed sites
- Delivered substantial IT cost savings through automation
Highlights
servers centrally managed.
0
+
- Compliance posture dramatically improved.
- Reduced patching workload for IT teams.
Highlights
servers secured across global
data centers
0
+
- Disruptions to production systems minimized
- Strong compliance maintained across patch cycles
Highlights
critical endpoints managed globally
0
+
- Real-time patch visibility and improved compliance
- Lower operational workload through automation
Highlights
endpoints patched across
mission-critical systems
0
+
- Zero-day remediation without compromising availability
- Real-time compliance monitoring and insight generation
Highlights
servers patched across global regions
0
+
- Streamlined patch coordination across OS environments
- Lower operational burden through predictive automation
Highlights
critical endpoints managed with real-time compliance
0
+
- Predictive diagnostics enabled earlier issue detection
- Centralized control with minimal downtime
Highlights
mission-critical endpoints
secured globally
0
+
- Patch cycles optimized for healthcare-grade reliability
- Compliance and audit readiness improved at scale
Highlights
Scaled from 500 to 2,000+ servers with consistent patching
0
+
- Real-time anomaly detection during rapid expansion
- Compliance posture matured alongside infrastructure growth
Highlights
servers patched with SLA alignment
0
+
- Linux and Windows patching unified under one platform
- Rollbacks and automation ensured zero business impact
Highlights
Patch cycles
reduced from weeks to days
- Government-grade compliance achieved across environments
Highlights
cloud-hosted servers patched with rollback assurance
0
+
- Unified Linux repo enabled consistent patch control
- Compliance and visibility strengthened across cloud infrastructure
Highlights
Patch Consistency
achieved across expanding operations
- Anomaly detection and validation ensured reliability
- Government-grade compliance achieved across environments
Highlights
servers patched with minimal campaign disruption
0
+
- Patch compliance enforced without downtime
- Marketing infrastructure stabilized through automation
Highlights
Analytics endpoints patched with confidence
0
+
- Patch rollbacks enabled safe and fast recovery
- Security and compliance maintained in high-performance environments
Highlights
Retail endpoints updated with zero POS disruption
0
+
- Patching adapted to low-bandwidth environments
- Compliance sustained across all store locations