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Customer Success

Customer Success

Your success is critical to ours. At JetPatch we want to make sure you receive everything you need to once and for all address your vulnerability and patch needs.

Our Customer Success Engineers (CSEs), will work closely with your team to ensure a successful outcome. We ensure a successful integration with your existing patch management, ITSM and other systems. We will assist with deployment, and provide reliable support and ongoing counsel and best practices.

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Professional Services

Professional Services

Need more help? Our professional services engineers are ready, willing and able to become an extension of your own team. They’ll pull up their sleeves and get to work, including:

  • JetPatch deployment across multiple environments
  • Integration with existing Patch Management tools
  • Integration with ITSM, such as ServiceNow and BMC Remedy
  • Integration with other systems, such as your Downtime Manager and Job Scheduler
  • Customization of workflows to fit your organization’s specific needs
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