Colleagues discussing in office server room

Understand Agent vs. Agentless Patching

This whitepaper compares agent-based and agentless patching. It is for security and IT teams deciding how to keep endpoints patched when users work from home or on their own devices.

The paper first explains why agentless systems appeal: they are less obtrusive and easier to deploy and maintain. It then sets out their limits, such as reliance on network scanning and elevated credentials. It also challenges common myths about agents. The final sections describe JetPatch Remote Workforce, an agent-based approach for patching users outside the VPN.

What you’ll learn

  • The strengths and weaknesses of agentless systems
  • Common myths about agents and why well-designed agents avoid them
  • When an agent is the only effective option, such as for off-network users
  • What real-time data an agent can provide, such as OS version and memory
  • How agent-based patching can tie access to up-to-date patch status

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