Jetpatch is Now SOC 2 Compliant
JetPatch is a comprehensive IT operations management platform that offers a range of tools and features to help organizations manage and secure their infrastructure and endpoints. With JetPatch, our customers can automate key IT processes, such as patch management, vulnerability remediation, compliance management, and software deployment.
One of our primary features that customers find particularly useful is our automated patch management solution. With this solution, customers can automate the patching process across physical, virtual, and cloud environments, reducing the time and resources required to manage software updates. JetPatch’s patch management solution ensures that all endpoints and servers are up to date with the latest security patches, thereby reducing the risk of cyber attacks and improving overall IT security posture.
In addition to patch management, JetPatch provides real-time visibility into our customers’ infrastructure, enabling them to identify vulnerabilities and potential security risks. By integrating with leading vulnerability scanners, customers can easily identify and remediate vulnerabilities across their entire infrastructure.
As a fast-growing startup, we understand the importance of maintaining a high level of security to protect sensitive data and maintain trust with customers. That’s why we set out to achieve SOC 2 compliance, which we’re proud to announce we have now achieved. In this blog post, we’ll explain why security is so important to us, what SOC 2 compliance means, and how it will benefit our business moving forward.
Why is Security Important at Jetpatch, and What Made Us Pursue SOC 2 Compliance?
At Jetpatch, we deal with a lot of sensitive information from our customers, including their security policies, configurations, and compliance reports. We understand that maintaining the highest level of security is crucial to protecting that information, and we take that responsibility very seriously.
That’s why we are proud to be compliant with SOC 2, a rigorous standard for data security and privacy. SOC 2 compliance requires companies to establish and maintain a comprehensive set of controls to protect the confidentiality, integrity, and availability of customer data. These controls are evaluated by independent third-party auditors to ensure compliance with the SOC 2 criteria.
By being SOC 2 compliant, JetPatch is able to provide our customers with the peace of mind they need to trust us with their sensitive data. Our compliance with SOC 2 standards ensures that we have implemented and adhere to the necessary controls to protect our customers’ data from unauthorized access, disclosure, alteration, and destruction.
Our SOC 2 compliance covers the Type I report and we are currently in the maintenance window for the Type II report. Type I reports assess an organization’s system and control design as of a specific point in time, while Type II reports assess the effectiveness of those controls over a specific period, typically six months or more. Once both types of audits are done, JetPatch will be able to provide our customers with a comprehensive evaluation of our security and privacy controls.
In addition to providing our customers with peace of mind, SOC 2 compliance demonstrates our commitment to transparency and accountability. By undergoing regular third-party audits, we are able to provide our customers with an independent assessment of our security and privacy controls, giving them the confidence they need to trust us with their sensitive data.
Overall, SOC 2 compliance is a crucial aspect of our commitment to maintaining the highest standards of data security and privacy. By partnering with JetPatch, our customers can be confident that they are working with a company that takes their security and privacy seriously and is committed to maintaining the highest levels of compliance.
What is a SOC 2 Report, and How are Type I and Type II Different?
SOC 2 reports have become an increasingly important tool for organizations that provide services to other companies. These reports are the result of audits conducted by independent third-party auditors to evaluate an organization’s compliance with SOC 2 criteria. The criteria, developed by the American Institute of Certified Public Accountants (AICPA), are designed to ensure that appropriate controls are in place to protect customer data in terms of security, availability, processing integrity, confidentiality, and privacy.
There are two types of SOC 2 reports: Type I and Type II. A Type I report assesses an organization’s system and control design at a specific point in time, typically as of a single day. This evaluation determines whether the company has designed and implemented adequate controls to address the SOC 2 criteria. The audit process involves interviews with employees, a review of documentation, and walkthroughs of processes to verify that the controls have been appropriately designed.
In contrast, a Type II report assesses both the system and control design and their operating effectiveness over a period of time, usually six months or more. This evaluation determines whether the company has designed and implemented adequate controls and whether those controls have been operating effectively over time. The audit process involves testing of controls to ensure that they are functioning as intended.
SOC 2 reports provide assurance to customers and stakeholders that an organization has appropriate controls in place to protect their data. As such, these reports are commonly used by organizations that provide services to other companies, such as software as a service (SaaS) providers, data centers, and managed service providers. Obtaining a SOC 2 report can help these organizations demonstrate their commitment to data protection and provide their customers with a competitive advantage.
Moreover, SOC 2 reports are increasingly important for regulatory compliance. Regulations such as the General Data Protection Regulation (GDPR) in Europe and the Health Insurance Portability and Accountability Act (HIPAA) in the United States require organizations to have appropriate controls in place to protect customer data. SOC 2 reports can help demonstrate compliance with these regulations and provide legal protection in the event of a data breach.
In summary, SOC 2 reports are a crucial tool for demonstrating an organization’s commitment to data protection and compliance. They provide assurance to customers and stakeholders, offer a competitive advantage, and can provide legal protection in the event of a data breach. As such, obtaining a SOC 2 report should be a priority for any organization that provides services to other companies.
Why Does Being SOC 2 Compliant Mean Something to Jetpatch, and Why Did We Choose to Pursue SOC 2 Type II?
Achieving SOC 2 compliance is a significant milestone for any organization interested in improving their security posture and proving that posture to customers or prospects. For Jetpatch, achieving SOC 2 compliance demonstrates our commitment to security, availability, processing integrity, confidentiality, and privacy of our customers’ data.
We chose to pursue SOC 2 Type II because it provides the highest level of assurance to our customers that we’re committed to maintaining a high level of security, and our controls are operating effectively over time. It also gives us a competitive advantage over other companies that may not have achieved SOC 2 compliance, as it demonstrates our commitment to providing secure, reliable, and high-quality services to our customers.
All said and done, SOC 2 compliance provides our customers the peace of mind that their data is handled securely, the services will be consistently available and verifiable by them, and that privacy and confidentiality are protected. It serves as an important benchmark for evaluating the trustworthiness and reliability of JetPatch as a service provider.
What tooling/partners did we choose to work with and why?
We chose to work with Vanta for our SOC 2 compliance at JetPatch due to their expertise, experience, and comprehensive approach. Vanta is a trusted provider of security and compliance solutions, known for their deep knowledge in the field. They have a proven track record of helping organizations achieve and maintain SOC 2 compliance.
With their extensive experience, Vanta understands the intricacies of SOC 2 requirements and can guide us through the entire process efficiently. Their platform simplifies and automates many aspects of compliance, making it easier for us to implement the necessary controls and maintain compliance over time.
By partnering with Vanta, we are confident in their ability to provide us with the necessary tools, resources, and support to achieve and maintain our SOC 2 compliance, allowing us to enhance the trust and peace of mind we offer to our customers.
What was our audit timeline? How did it go?
The audit timeline from Vanta for the SOC 2 Type I compliance took approximately one month. However, the entire process of achieving compliance spanned over six months, primarily due to the fact that the responsibility of achieving compliance rested solely on the shoulders of Zachary Ziegler from our team.
Zachary dedicated considerable time and effort to understand the SOC 2 requirements, implement the necessary controls, and prepare the relevant documentation. Throughout the process, Vanta provided invaluable support, guiding Zachary through each step and ensuring a smooth and efficient audit.
Despite the time constraints, Zachary’s diligent efforts, coupled with Vanta’s expertise, culminated in the successful completion of the SOC 2 Type I compliance audit within the stipulated one-month timeline, marking a significant milestone in JetPatch’s commitment to data security and customer trust.
Any key takeaways/lessons learned that can help the next company get through their SOC 2?
When reflecting on our journey towards SOC 2 compliance, we’ve identified key takeaways and lessons learned that can significantly benefit other companies seeking to navigate the SOC 2 process. First and foremost, breaking down the tasks into manageable components proved instrumental in maintaining focus and clarity throughout the compliance journey. This approach enabled us to allocate resources efficiently, streamline processes, and establish achievable milestones. Additionally, leveraging the expertise of a trusted compliance partner, like Vanta, was crucial in navigating the complexities of SOC 2. Their guidance and comprehensive platform streamlined the compliance process, allowing us to stay on track and ensure all necessary controls were implemented effectively.
It is vital to view SOC 2 compliance as an ongoing commitment rather than a one-time effort. Continuously monitoring, reviewing, and updating our controls and procedures will help us maintain compliance in the long run and adapt to evolving security and privacy standards. Embracing these key takeaways will empower the next company embarking on their SOC 2 journey to approach compliance with confidence and efficiency.
How Will Having a SOC 2 Enable Jetpatch’s Business?
Achieving SOC 2 compliance is just the first step in our commitment to providing the highest level of security, reliability, and quality to our customers. Having a SOC 2 will enable us to compete in markets that require this level of compliance, and it demonstrates to our customers that we take their security and privacy seriously.
In addition, achieving SOC 2 compliance has streamlined our security process, allowing us to focus on what we do best: developing innovative software solutions that help our customers manage their systems more efficiently.
Achieving a SOC 2 is a major milestone for any organization interested in improving their security – and proving that security posture to customers or prospects. But the cost and time associated with pursuing a SOC 2 can pose a daunting challenge for fast-growing startups. Vanta streamlines the process by automating the collection of up to 90% of the evidence companies need to prove their compliance, and providing clear guidance for and one place to upload the rest. All told, Vanta helps startups prep for SOC 2 audits in weeks rather than months. By partnering with Vanta, we were able to automate the collection of up to 90% of the evidence we needed to prove our compliance, saving us weeks of work.
Any next steps?
Building upon our recent achievement of SOC 2 Type I compliance, we are excited to share our next steps. In the coming months, we will be diligently working towards obtaining SOC 2 Type II certification, further solidifying our commitment to data security and customer trust. Our team, led by experienced professionals with a proven track record, will embark on an extensive and rigorous process to ensure our systems, processes, and controls meet the stringent SOC 2 Type II requirements. This comprehensive endeavor will encompass meticulous documentation, internal assessments, and third-party audits. We anticipate completing the SOC 2 Type II certification within the next six months, demonstrating our unwavering dedication to maintaining the highest levels of data protection and compliance. We remain committed to providing our valued customers with the utmost peace of mind, knowing their data is handled with the utmost care and security. Stay tuned for further updates as we progress on our SOC 2 Type II compliance journey!
Conclusion
At Jetpatch, we understand that in today’s digital landscape, businesses must prioritize security to protect sensitive data and maintain customer trust. That’s why we’re thrilled to announce that we have achieved SOC 2 compliance, a significant milestone that sets us apart as a leader in the industry. Our SOC 2 compliance is a testament to our unwavering commitment to security and our dedication to providing unparalleled services to our customers.
SOC 2 compliance is not just a checkbox for us; it’s a reflection of our ongoing efforts to ensure the highest level of security, availability, processing integrity, confidentiality, and privacy. By achieving SOC 2 compliance, we have demonstrated our ability to meet and exceed the stringent security standards set forth by industry regulations. This compliance provides our customers with the peace of mind they deserve, knowing that their valuable data is in safe hands.
In conclusion, Jetpatch’s achievement of SOC 2 compliance reinforces our commitment to safeguarding our customers’ data and maintaining the highest level of security. Our unwavering dedication to meeting and exceeding industry standards sets us apart as a trusted leader in the market. With SOC 2 compliance as a foundation, we will continue to innovate, deliver exceptional patching solutions, and exceed our customers’ expectations. Trust Jetpatch to keep your systems secure and your business running smoothly.
