This case study describes how a Fortune 500 professional and IT services company used JetPatch Agent Manager. It is relevant to infrastructure teams managing tool agents during a hybrid cloud migration.

The company ran more than 15,000 VMs across 10 data centers. Its processes for managing backup, configuration and security tools were slow, with agent conflicts and heavy manual work. Configuration management and orchestration tools had not solved the problem. The company adopted policy-driven agent management, using 40 policies to manage 15 tools on about 10,000 servers.

What you’ll learn

• How encapsulated tool agents were deployed, upgraded, throttled and reinstalled by policy
• How deploying an agent to 900 servers went from four weeks to 45 minutes, as reported
• How reconfiguring tools for a 1,000-server cloud move cut migration time by 87%
• How auto-fix and throttling halved tool-related tickets and cut tool downtime by 75%
• How policies reduced server provisioning time from three hours to one

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